Account Manager Leader; Key Partnerships

The Account Manager Leader position is responsible for management and execution of the business processes that are vital to achieving and maintaining optimal business position with key SASid partnerships. The Account Manager is accountable for increasing awareness and enrollment of SASid insurance programs through strategic marketing, planing and positioning of such programs within the affinity partnership.

Essential Functions
* Set annual measurable goals, track, and report monthly.
* Develop, execute, track, and report annually a strategic marketing plan with key partnerships which creates an increase in awareness and enrollment into SASid insurance plans.
* Establish & maintain positive business relationships with key group contacts in order to support productive business strategies.
* Ensure appropriate & timely escalation and resolution of all customer concerns and inquiries
* Establish & maintain internal communication links to ensure timely and accurate internal and external customer reporting
* Utilize a high degree of personal autonomy and excellent judgment while analyzing and weighing complex and sometimes conflicting information and prioritizing against regulations, legal principles, goals, policy and working to maintain a positive customer relationship.
* Maintain a detailed & thorough knowledge of SASid’s administrative operations, product offerings, capabilities, and contracts.
* Set budget and plan for partner convention shows.
* Act as the primary point person for group customer contacts as related to contracts, benefits, rates and renewal activities.
* Develop marketing material content and work with graphic designers to create Direct Mail, Brochures, Emails, Banners, updates to websites, and other to create awareness of programs.
* Develop and Execute a plan to educate and work with sub affinity organizations to enable effective promotion of valuable member insurance benefit.
* Engage in face-to-face customer meetings to help facilitate positive relationships and gain feedback necessary to collaborate and properly assess needs.
* Identify & act on product awareness opportunities including: presentations; conventions; and Q & A sessions.

Qualifications
Basic Qualifications:
* 2 or more years experience in the affinity insurance industry or managing business to business relationships
* Bachelor’s degree in Marketing, Business Administration, a related field, or equivalent work experience
* Insurance License or the ability to obtain within 90 days of hire
* High degree of personal autonomy, excellent judgment and the ability to work under general policies and guidelines in a crisis-oriented work environment with frequent interruptions, conflicting demands and significant ambiguity
* Superior customers service skills with the ability to articulate and respond to complex issues
* Excellent oral and written communication skills, with demonstrated ability in negotiation, conflict resolution and persuasion.
* Proficient and knowledgeable with standard business applications (Google apps, Microsoft Office, etc…)
* Proven ability to weigh outcomes and prioritize appropriately based on established criteria

Preferred Qualifications
* Experience in sales, account management or affinity relationships preferred

Primary Location: Janesville, WI
Employment Type: Full-time Salary
Employment category: Sales and Marketing
Public Department Name: Marketing Sales and Business Development

How to apply:

• Email your cover letter and resume to Careers (at) SASid dotcom