Call Center

A Call Center is defined as an agency/individual that:

1. Markets Fairmont Specialty (US Fire) insurance products via purchased leads, website generated leads or live transfers
2. Produces more than 60 sales of Fairmont Specialty Insurance (US Fire) products per year.

Documents for use by Call Centers

Call Center Guidelines 3/1/2013

Sales Script – AUIC Core Health

Verification Script – AUIC Core Health

Unacceptable Words and Phrases